CRÉATION À LA DEMANDE

Optez pour une création à la demande, totalement personnalisable et dessinée à la main. Un cadeau originale et unique !

Alban Lerailler vous propose de travailler en collaboration avec lui afin de vous créer une œuvre sur-mesure. Et ainsi découvrir toute l'histoire et la subtilité du design. 

L'artiste rentrera alors en contact avec vous pour discuter de vos souhaits. Vous pourrez alors choisir d'y incorporer des informations personnelles (date de naissance, votre heure de naissance etc..). Pour une création sur l'automobile, on peut retrouver ses informations dans les compteurs de vitesse par exemple.

Vous pouvez transmettre le nom du modèle et les informations que vous souhaitez en bas de la page.. Ajouter des photos si vous le souhaitez en cliquant sur " Parcourir" en dessous.

Le délai pour une création est d'environ 2 à 3 semaines. Dans le cadre d'un cadeau, informée la date de livraison souhaitée.

  • EXEMPLAIRE UNIQUE
  • FORMAT A VOTRE DEMANDE
  • NUMEROTÉ, DATÉ ET SIGNÉ PAR L'ARTISTE
  • LIVRÉE AVEC UN CERTIFICAT D'AUTHENTICITÉ

N'hésitez pas à nous contacter pour avoir plus d'informations.

FAQ

We might have already read your mind.

Shipping

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

For information about International shipping click here.

What shipping providers do you use?

We use FedEx for all U.S. orders. Ground shipping for U.S. orders may take up to 5-9 business days to arrive from the day you receive your shipping confirmation.

Eff! My package was lost, stolen, or damaged!

Oh no! Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.

Returns & Exchanges

How do I return an item?

We want you to be completely satisfied with your purchase. Not the perfect fit? Just let us know—we’re happy to help! We offer free shipping on all U.S. returns.

What's the return policy

A return must be requested 30 days of the ship date, after which merchandise must be sent back within 15 days. Merchandise must not be worn, washed, dyed, or altered. Merchandise must be returned in its original packaging. Returns must include the packing slip supplied during return process (packing slip will auto-generate along with the return label). Package should only include items listed in that particular return packing slip. Merchandise that appears to be worn and/or washed and not in its original/sellable condition may result in a delayed refund/exchange, or may not qualify for a refund or exchange. In these cases, the item(s) will be returned to you. Certain items are marked as not refundable and are not eligible for returns (ie. gift cards, gifts with purchase). Sets and Kits are not eligible for partial exchange or return.

I am expecting a refund. How long does this take?

Please allow 6-12 business days for us to receive your order. Heads up—it may take up to 10 business days for us to process your return. Once your items have undergone (and passed!) inspection, we will issue your refund to the original form of payment and will notify you of your refund via email. After your refund has been issued by us, please allow 2 additional business days for those funds to be posted to your account. Please note that your refund may only be credited to your original method of payment.